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home/support November 20, 2009

Technical Support

Below is the list of support options to use if you require assistance in troubleshooting any problems you may run into.
  • FAQ. The list of most frequent questions we get from our users. Please examine this section first
  • Support forum. An online area for suggestions, questions, tips, and valuable information
  • Help files. Documentation about DeepBurner in different languages. Can be viewed online as well as downloaded for later use
  • . In addition, you can always reach our technical support team by e-mail at
Important note! Before requesting technical support, please ensure you are using the latest version of our software. Also, when writing, be sure to include all relevant information so that we may help you as quickly as possible. I.e. program version, program serial number (if you're a registered user), Windows version, description of your problem - as much information as possible.
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REFUND POLICY
If you for any reason, in your sole judgment, are not delighted with DeepBurner Pro, after you have examined it not longer than for 30 days, you may return it for a prompt and courteous refund. More info...
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